1. PRIVACY POLICY When customers use services on the website, we will ensure user privacy according to the terms below.
2. USE OF INFORMATION HOA THINH PRODUCTION & TRADING JOINT STOCK COMPANY only uses user information to serve the User themselves when you use services at HOA THINH. Therefore, we will use your personal information to:

• Verify the identity of the service user
• Confirm payments
• Forms of use to share your information with other companies include (but are not limited to) credit card companies or banking institutions… for the purpose of serving your transactions
• Provide support & customer care services. Upgrade our services;
• Execute payment transactions & send notifications during the transaction process;
• Handle complaints, collect fees & resolve incidents;
• Send you information about Marketing programs, announcements & promotions;
• Compare the accuracy of your personal information during verification with third parties.

3. LIMITATION ON INFORMATION DISCLOSURE We will not sell, disclose, or rent personally identifiable information of users collected on our website, through our servers, to third parties, other than for providing our services and as described in this privacy policy.
4. OUR PASSWORDS AND CONFIDENTIAL INFORMATION We require that you do not disclose or share the password or other identifying information we provide to you with anyone else, including HOA THINH employees. The password and information are our property, and your use may be revoked at our discretion. You are also prohibited from using any password other than your own account password.
5. INFORMATION COLLECTION HOA THINH PRODUCTION & TRADING JOINT STOCK COMPANY will collect the following information (but not limited to) to ensure transaction safety: IP address, web browser type, the pages you visit while using services at HOA THINH, information about your computer, network devices, … For some services, we will require you to provide the following information truthfully and accurately:

• Personal and contact information (for organizations and individuals) such as: name, date of birth, gender, address, phone number, online mail address (email), legal documents (such as ID card, Business License, tax code, …)
• Financial information such as bank account numbers, debit or credit card numbers, …
• In some cases, we may collect additional information about you from third parties such as banks, credit institutions, and payment services, …

We may also collect other information about you from various sources and by other methods to ensure service quality and to serve you better.

6. SHARING INFORMATION WITH THIRD PARTIES We may share or receive your personal information with/from:

• Contracted service providers who work for us within the scope of HOA THINH’s operations, for example: fraud prevention, marketing, technology. Our contracts always stipulate that these contractors may not use your personal information for any purpose other than the scope of the contract or for their own benefit.
• Law enforcement agencies, competent public authorities, or other third parties in the following cases:
  • There is a court order or similar legal procedure;
  • We are compelled to do so to comply with legal regulations;
  • We believe that disclosing your personal information is necessary to prevent physical or financial harm, to report suspected illegal activities, or to investigate violations of the “User Agreement” policy.
• Any other third party with your consent.

7. PLACING COOKIES When you visit HOA THINH, we or a third party hired to monitor or track the Website’s activity will place some small data files called Cookies onto your computer’s memory.

• One of these Cookies may be persistent to facilitate your use, for example: saving your online mail address (Email) on the login page so you do not have to re-enter it, …
• We will encrypt Cookies to ensure security. You may disallow Cookies on your browser, but this may affect your use of services on the HOA THINH site.

8. STORING AND PROTECTING INFORMATION We store and process your personal information on servers located in data centers within the territory of Vietnam. Understanding that perfect security does not exist on the network (internet) environment, we use standard technologies to protect our users’ information, including firewalls, security socket layers, and data encryption. We also have appropriate physical security measures in place at our facilities to protect the privacy of your personal information. Therefore, while we use reasonable security measures, we are not responsible for any loss or disclosure of your information. Additionally, we are not responsible for the disclosure of your information by our partners or other companies that are not under our control.
9. CHANGING INFORMATION We allow users to change and adjust information in their user accounts. You can change your personal information at any time by using the corresponding function. We reserve the right to retain information after you have deactivated your account or information you have requested to be removed, in order to comply with the law, resolve disputes, and enforce our rights.

10. MODIFICATION OF THE PRIVACY POLICY We reserve the right to modify this privacy policy from time to time without notifying you. If at any time we decide to significantly change the way we collect or use personal information, we will notify our members by posting a prominent notice on our homepage. However, your personal information will always be used in accordance with the privacy policy in effect at the time the information was collected. If you have any comments you wish to share with us about our privacy policy.